Free · Starter
Start free — run your line from your own phone.
A small restaurant or shop runs its whole waitlist on the device in your pocket — no hardware to buy. Guests get a live place-in-line link, and texts send straight from your phone.
- $0 — no card required
- Scan-to-join QR for walk-ups
- Guests watch their place on a live link
- Notify straight from your own phone
Pro · Most popular
Go Pro — start selling on the platform.
Get your own branded storefront link, take card payments to your Stripe, sell tickets and memberships, offer order-ahead, and let automated SMS and email go out for you — with one-on-one support.
- Automated SMS & email notifications
- In-app card payments to your Stripe
- Branded storefront, tickets & memberships
- One-on-one support
Enterprise
Go Enterprise — scale a custom solution.
A custom platform built around your business — everything Waitlist App does, at scale, with dedicated support.
- Custom-built with our team
- Ride-hailing & delivery dispatch
- Resell the platform & be a promoter
- Earn residuals, paid weekly
Pricing
Start free. Upgrade when you're ready.
The free plan is ad-supported — customers see their place in line with a small ad. Go Pro to remove the ads and pay only for the notifications you send.
Offline — free app
Free · no account · works with no internet
Runs entirely on your device — your data never leaves it
Open appRun one line, unlimited entries
Full waitlist on this device with as many guests as you like — no account needed.
Book appointments on this device
A simple on-device appointment book runs alongside your line — no account needed.
Text guests from your phone
Tap a guest to send your ready-message from your own phone — you stay in control.
Count walk-ins with tally mode
One-tap counter for capacity and headcounts — zero setup.
Ask QT anything, anytime
Our built-in AI assistant answers setup and product questions around the clock.
Start from 5 business presets
Restaurant, salon, clinic, and more — preset fields and statuses fit your business on day one.
Work offline, export your data
Installable PWA keeps running without signal — export your data anytime.
Starter
Free online — ad-supported
Customers see their place in line · up to 250 guests a week
Register for freeSend guests a live track-your-spot link
Send each guest a private link to watch their place in line, live.
See every customer in one place
One book of every guest across all lines — visit counts, last seen, searchable by name, phone, or email.
See today at a glance
Mode-aware dashboards — waiting now, seated today, sales, order funnel, and abandoned checkouts.
Create a free online account
Sync your line to the cloud and unlock guest-facing links — free, ad-supported.
Notify guests from your device
Manual texts from your own number with each guest's live tracking link dropped in.
Open any customer's full history
Per-guest timeline of line visits, tickets, orders, signed documents, and lifetime spend.
Track every sale in one ledger
Orders, tickets, and paid joins in one revenue view — gross, fees, net, and sales by provider.
Run one line online
Your synced line lives at a shareable link — backed up and available on any device.
See who's checking their spot
Live counts of guests refreshing their tracking page — per guest and room-wide.
Organize work by location
Save venues with address, type, and manager — events and team members attach to a location.
Let guests scan to join
Print the QR poster — guests join from their own phone and get a live tracking link.
Run a walk-up kiosk
Shared-tablet intake across your lines — duplicate joins caught by phone and name.
Serve up to 50 guests weekly
Weekly add meter across every mode — resets each week; Pro removes the cap.
Pre-launch waitlist for your site
Add a coming-soon signup form to your own domain — $29.99/yr per domain, on any plan.
Pro
Billed monthly · cancel anytime
per month · one-on-one support + product customization for your business
Ad-free for your customers — no ads on their place-in-line page
Send automatic text updates
Managed SMS from our number — buy credit packs as you need them, no Twilio account.
Take orders ahead
Guests order from your storefront; you work a live board with a customer pickup screen.
Sell tickets online
Assigned seats or general admission tiers — every ticket emails its own QR instantly.
Sell memberships & passes
Monthly or annual recurring plans and fixed-term passes — billing renews automatically.
or $1,490/yr (save 38%)
Modes included
Everything in Starter, plus:
Run your lines
Show live wait estimates
Auto-calculated ETA based on your actual queue speed.
Put your line on a TV
Public now-serving display board for your lobby.
Build your own join form
Custom fields + an OBS overlay for streams.
Drop the weekly guest cap
Weekly limit gone — monthly new-customer allowance included, packs never expire, returning guests never count.
Let guests update or cancel
Guests change details or cancel themselves straight from their tracking link.
Customers & CRM
Auto-save guests to your CRM
Every new guest is saved to your CRM workspace automatically, deduped by email and phone.
Manage your member roster
Add members by hand or CSV — names, groups, member numbers, validity windows, active status.
Export customers to CSV
Download your member roster or any event's attendee list as spreadsheet-ready CSV.
Notify guests
Auto-send on queue events
Added, your-turn, seated — messages fire automatically, no tapping.
Send automatic email updates
We send join, ready, and update emails for you — nothing to configure.
Verify guest emails on join
Guests confirm their email before holding a spot — cleaner lists, fewer fakes.
Everyday tools
Go ad-free with your branding
Guest tracking pages drop the ads and show your business name instead of ours.
Share access with your team
Owner, manager, front desk, provider, and viewer roles — plus revocable view-only board links.
Serve guests in 9 languages
Kiosk, display board, and storefront switch between English, Spanish, Arabic, and six more.
Analytics & insights
Chart wait times and volume
7–90 day trends — average wait, percent over target, busiest hour, and parties served.
Bookings & appointments
Sync reservations account-wide
One shared reservation book across lines and providers — push bookings in from other systems via API.
See bookings on a calendar
Today, week, and month views with provider lanes — click any empty slot to add a booking.
Set hours for each provider
Weekly hours, slot length, buffers, notice, and horizon per provider drive real availability.
Sell services clients book online
Paid vouchers redeem at your public booking page — clients pick a real open slot; double-booking is blocked.
Documents & waivers
Get waivers signed ahead of time
Set up a waiver, release, or consent form and record typed signatures before guests arrive — 3 templates included.
Send a personal signing link
Issue any waiver to a named client and share their unique link — typed e-sign, no account, valid 30 days.
Put forms on your storefront
Guests complete your forms self-serve from your storefront before they arrive — completion badges included.
Review who signed and when
Audit table per waiver — signer, timestamp, IP; every record frozen and tamper-evident.
Documents on your pre-launch form
On Pro, collect a signed document alongside your pre-launch waitlist signups.
Storefront & orders
Take orders from any table or seat
Guests scan a QR at their table, seat or station to order — no app, no flagging down a server. Orders flow straight to your team.
Run a live fulfilment board
Your team works every order New -> Preparing -> Ready -> Done, across stations and locations.
Launch your storefront
One public page for your menu, tickets, memberships, and forms — share a single link.
Route orders to pickup, delivery & kitchen stations
Give stations fulfilment roles — pickup, delivery, kitchen/expediter — and orders route to the right lane.
Show your menu
Add your food or services menu to your public storefront page.
Ticketing & events
Assign seats with a seating chart
Build assigned-seating charts; buyers pick a seat with double-booking protection; power per-seat order QRs.
Scan tickets at the door
The full-screen TIX scanner checks guests in and drops them onto your roster.
Track sales per event
Sold, checked in, remaining, and revenue for every event — sortable, filterable by location.
Turn walk-ups into ticket buyers
Box-office kiosk captures name and contact, then texts or emails a magic link to buy on their own phone.
Memberships & check-in
Scan members at the door
QR door scanner checks members in against your roster, honoring each member's validity window.
Payments
Get paid straight to your bank
Connect Stripe once — every sale settles directly to your own bank account.
Accept cards, Apple & Google Pay
Embedded Stripe checkout automatically offers card, Apple Pay, and Google Pay on every surface.
Take every payment in one place
Everything you sell — one-time or recurring — settles through a single Stripe stack and one sales ledger.
Refund orders from your dashboard
Full or partial in one click — Stripe reverses the charge and our fee; disputes show on the order.
Email receipts automatically
Every purchase emails your customer a Stripe-hosted receipt link — no setup.
Pay one flat platform fee
One disclosed 7% platform fee on orders, tickets, seats, and memberships — returned in full when you refund.
Ride-sharing & delivery
Ride booking & quoted fares
Riders enter pickup & dropoff, get an instant server-side fare quote, and pay by card before a driver is dispatched.
Live GPS tracking & ETA
Riders watch their driver move on a live map with a real-time ETA to pickup.
Service levels & rate tables
Offer multiple ride tiers (Sedan, SUV, Luxury), each with flat, per-mile, per-hour, or zone pricing plus a minimum fare.
Driver broadcast & first-accept dispatch
A new ride is broadcast by SMS to on-shift drivers; the first to accept wins it, assigned atomically.
Multiple driver management
Manage a full roster: magic-link invites, on/off-shift toggle, license verification, and live presence.
Driver payouts — you pay your drivers
In collect mode every fare lands on YOUR Stripe; a per-driver reconciliation report (CSV) shows what you owe.
Surge pricing (off / manual / auto)
You control surge: off, a manual multiplier, or automatic demand-based surge applied to every quote.
Scheduled rides (book ahead)
Riders book a ride for a future time; the fare is locked at booking and it dispatches when its lead window arrives.
Rider notifications & in-trip chat
Riders get a 'driver found' SMS, and rider and driver can message each other in-trip on the tracking page.
Ride reporting & reconciliation
Per-driver earnings and completed-ride reports, date-range filterable and CSV-exportable, plus a live dispatch board.
Saved pickup & dropoff locations
Signed-in riders save favorite places (home, work, the airport) and tap them at booking instead of retyping.
Approval & manual driver assignment
Require paid rides to wait for your approval, manually assign a specific on-shift driver, and override the pickup ETA.
Support
Get one-on-one support
Open a ticket from any console page — a human replies and the thread stays in one place.
Get the product fit to your business
Our team customizes workflows and screens with you — included with Pro.
Enterprise
Purchased through our team
per month · dedicated white-glove support + at-scale features
Bring your own keys — full control
Manage large-event catering across restaurants
Run catering for a big, multi-restaurant event from one place — set up each restaurant and its stations, and coordinate the whole event.
Sell tours & charters
Run tour and charter departures with online ticket sales, QR boarding passes, and refunds.
Full event analytics & reporting
Per-station, per-vendor and per-day breakdowns for your whole event — meal counts, headcounts and billing rollups, all exportable.
or $7,490/yr (save 17%)
Modes included
Everything in Pro, plus:
Run your lines
Run up to 25 lines
25 lines included on Premium — cover every room, station, or event.
Customers & CRM
2,000 new customers a month included
The highest included customer allowance — every guest, ticket buyer, member and event registrant in one CRM.
Notify guests
Bring your own Twilio
International and high-volume texting on your own Twilio account.
Automate texts on your Twilio
Queue events trigger SMS from your own Twilio number and sender ID.
Everyday tools
Connect AI assistants via MCP
A built-in MCP server with ~25 tools lets Claude and other agents run your line.
Mint API tokens for integrations
Revocable bearer tokens, hashed at rest — scoped to your account or a single widget.
Bookings & appointments
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Documents & waivers
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Storefront & orders
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Ticketing & events
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Memberships & check-in
A QR at every station
One scannable code per station, restaurant or counter — duplicate one per vendor. Staff scan and record each diner at the point of service.
Live meal & headcounts per station
Real-time counts across every station and vendor — know exactly how many were served, and where.
Access passes & loss prevention
Control which stations each guest may use and how many times — one entry, a set number (e.g. 2 drink tickets), or unlimited; stations block anyone without a valid pass.
Per-vendor billing report
End-of-event rollup with per-vendor totals and CSV export — reconcile exactly what each caterer or vendor served.
Registrants, QR passes & CSV import
Import your attendee list; everyone gets a typable check-in code, a personal QR, and a printable card.
Guest self-service ordering + fulfilment board
Guests order from a station menu on their phone (comped) and watch status live; your team works a New -> Preparing -> Ready -> Done board.
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Payments
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Ride-sharing & delivery
Automatic per-driver payouts
In distribute mode the platform auto-pays each driver their share to their own Stripe Connect account on ride completion.
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Tours & charters
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Affiliate memberships & rewards
Residuals from members you sign up
Earn an ongoing markup on every transaction the Pro tenants you provision process.
Residuals from businesses & transactions
Take a cut of the businesses you bring on, credited to your accrual ledger per transaction.
Residuals from enterprise/venue partners
Earn markup on partner venues' own sales through a PromoterVenue link.
Set your own upsell percentages
You control the markup rate (0–50%) on each partner relationship, editable anytime.
Automatic weekly payouts
Earnings mature after 7 days and pay out weekly to your own Stripe account.
Reseller provisioning & a customer book
Provision Pro tenants under you and manage them and your earnings from one portal.
Platform customization
Our team tailors these features to exactly how your business runs, at scale.
Support
Have QT set up your account
Ask QT to make a change and it proposes it — nothing happens until you confirm. Additive only: create events, stations, registrants and passes.
HIPAA Business Associate Agreement
For healthcare operators — sign a HIPAA BAA on Enterprise so patient waitlists, bookings and check-in are handled under a compliant agreement.
Get dedicated white-glove support
Priority handling and hands-on help from a dedicated contact.
Compare all plans
Every feature, side by side. Each plan includes everything from the plans before it.
| Features | Offline $0 Offline app | Starter $0 Free online | Pro $199/mo Most popular | Enterprise $749/mo Contact us |
|---|---|---|---|---|
| Open app | Register free | Choose | Contact us | |
| Modes each plan unlocks | ||||
| Waitlist | ||||
| Pre-launch website waitlist Add-on · $29.99/yr per domain | — | |||
| Memberships & passes | — | — | ||
| Events & ticketing | — | — | ||
| Order & serve (Fulfillment) | — | — | ||
| Dispatch (livery & ride-hailing) | — | — | ||
| Promoter (venue & club nights) | — | — | ||
| Large event & promotion check-in | — | — | — | |
| Tours & charters | — | — | — | |
| Run your lines | ||||
| Run one line, unlimited entries | ||||
| Send guests a live track-your-spot link | — | |||
| Create a free online account | — | |||
| Run one line online | — | |||
| Let guests scan to join | — | |||
| Run a walk-up kiosk | — | |||
| New guests served | Unlimited (on device) | 250 / week | 1,500 / mo · metered | 2,000 / mo · metered |
| Show live wait estimates | — | — | ||
| Put your line on a TV | — | — | ||
| Build your own join form | — | — | ||
| Drop the weekly guest cap | — | — | ||
| Let guests update or cancel | — | — | ||
| Run up to 25 lines | — | — | — | |
| Customers & CRM | ||||
| See every customer in one place | — | |||
| Open any customer's full history | — | |||
| Auto-save guests to your CRM | — | — | ||
| Manage your member roster | — | — | ||
| Export customers to CSV | — | — | ||
| 2,000 new customers a month included | — | — | — | |
| Notify guests | ||||
| Text guests from your phone | ||||
| Notify guests from your device | — | |||
| Auto-send on queue events | — | — | ||
| Send automatic email updates | — | — | ||
| Verify guest emails on join | — | — | ||
| Send automatic text updates | — | — | ||
| Bring your own Twilio | — | — | — | |
| Automate texts on your Twilio | — | — | — | |
| Everyday tools | ||||
| Count walk-ins with tally mode | ||||
| Start from 5 business presets | ||||
| Work offline, export your data | ||||
| Organize work by location | — | |||
| Pre-launch waitlist for your site | — | |||
| Go ad-free with your branding | — | — | ||
| Share access with your team | — | — | ||
| Serve guests in 9 languages | — | — | ||
| Connect AI assistants via MCP | — | — | — | |
| Mint API tokens for integrations | — | — | — | |
| Analytics & insights | ||||
| See today at a glance | — | |||
| Track every sale in one ledger | — | |||
| See who's checking their spot | — | |||
| Chart wait times and volume | — | — | ||
| Full event analytics & reporting | — | — | — | |
| Bookings & appointments | ||||
| Book appointments on this device | ||||
| Sync reservations account-wide | — | — | ||
| See bookings on a calendar | — | — | ||
| Set hours for each provider | — | — | ||
| Sell services clients book online | — | — | ||
| Platform customization | — | — | — | |
| Documents & waivers | ||||
| Get waivers signed ahead of time | — | — | ||
| Send a personal signing link | — | — | ||
| Put forms on your storefront | — | — | ||
| Review who signed and when | — | — | ||
| Documents on your pre-launch form | — | — | ||
| Platform customization | — | — | — | |
| Storefront & orders | ||||
| Take orders ahead | — | — | ||
| Take orders from any table or seat | — | — | ||
| Run a live fulfilment board | — | — | ||
| Launch your storefront | — | — | ||
| Route orders to pickup, delivery & kitchen stations | — | — | ||
| Show your menu | — | — | ||
| Platform customization | — | — | — | |
| Ticketing & events | ||||
| Assign seats with a seating chart | — | — | ||
| Sell tickets online | — | — | ||
| Scan tickets at the door | — | — | ||
| Track sales per event | — | — | ||
| Turn walk-ups into ticket buyers | — | — | ||
| Sell tours & charters | — | — | — | |
| Platform customization | — | — | — | |
| Memberships & check-in | ||||
| Sell memberships & passes | — | — | ||
| Scan members at the door | — | — | ||
| Manage large-event catering across restaurants | — | — | — | |
| A QR at every station | — | — | — | |
| Live meal & headcounts per station | — | — | — | |
| Access passes & loss prevention | — | — | — | |
| Per-vendor billing report | — | — | — | |
| Registrants, QR passes & CSV import | — | — | — | |
| Guest self-service ordering + fulfilment board | — | — | — | |
| Platform customization | — | — | — | |
| Payments | ||||
| Get paid straight to your bank | — | — | ||
| Accept cards, Apple & Google Pay | — | — | ||
| Take every payment in one place | — | — | ||
| Refund orders from your dashboard | — | — | ||
| Email receipts automatically | — | — | ||
| Pay one flat platform fee | — | — | ||
| Platform customization | — | — | — | |
| Ride-sharing & delivery | ||||
| Ride booking & quoted fares | — | — | ||
| Live GPS tracking & ETA | — | — | ||
| Service levels & rate tables | — | — | ||
| Driver broadcast & first-accept dispatch | — | — | ||
| Multiple driver management | — | — | ||
| Driver payouts — you pay your drivers | — | — | ||
| Surge pricing (off / manual / auto) | — | — | ||
| Scheduled rides (book ahead) | — | — | ||
| Rider notifications & in-trip chat | — | — | ||
| Ride reporting & reconciliation | — | — | ||
| Saved pickup & dropoff locations | — | — | ||
| Approval & manual driver assignment | — | — | ||
| Automatic per-driver payouts | — | — | — | |
| Platform customization | — | — | — | |
| Tours & charters | ||||
| Platform customization | — | — | — | |
| Affiliate memberships & rewards | ||||
| Residuals from members you sign up | — | — | — | |
| Residuals from businesses & transactions | — | — | — | |
| Residuals from enterprise/venue partners | — | — | — | |
| Set your own upsell percentages | — | — | — | |
| Automatic weekly payouts | — | — | — | |
| Reseller provisioning & a customer book | — | — | — | |
| Platform customization | — | — | — | |
| Support | ||||
| Ask QT anything, anytime | ||||
| Get one-on-one support | — | — | ||
| Get the product fit to your business | — | — | ||
| Have QT set up your account | — | — | — | |
| HIPAA Business Associate Agreement | — | — | — | |
| Get dedicated white-glove support | — | — | — | |
| Open app | Register free | Choose | Contact us | |
Need more?
Enterprise ($749/mo) adds dedicated white-glove support and at-scale features — multiple locations, managed messaging at scale, your own Twilio, and API & AI access. Purchased through our team.
Paid plans bill from day one · cancel anytime. Evaluate free on the Starter plan — no card needed. Enterprise ($749/mo) is purchased through our team — contact us.
By plan
What you can do
Pricing
Start free. Upgrade when you're ready.
No pressure — evaluate on the free plan for as long as you like, no card required. Notifications always go from your phone. Paid plans add tracking links, scheduling, payments, and more.
Offline — free app
Run your line on a single device, fully offline. No account, no signup — just open the app and go. Notifications send from your own phone.
Starter — free online
Register free (no card) and your queue goes online: send each guest a link to watch their place, take walk-up sign-ups by QR, and sync across your team. Up to 250 guests a week.
Pro & up
Lift the weekly cap to 1,500 guests a month and go ad-free with white-label tracking pages, wait-time analytics, a public display board, team access, managed email/SMS, and more.
Texting your customers — three ways
Pick what fits — start free on your own phone, let us send for you, or bring your own carrier.
- From your own phone (device-native) — on every plan. The app opens your Messages app with the text pre-filled; you tap Send — on your own phone and carrier.
- Managed notifications (we text or email for you) — Pro includes 500 waitlist adds a month. Every guest you add gets notified automatically by SMS or email (up to ~3 messages each: added, notified, seated — both channels share one balance). Need more? $50 per extra 500 adds, or 5,000 adds for $400. We send from our number — no Twilio setup. Credits never expire. US-billed accounts + US numbers.
- Bring your own Twilio (Premium). Connect your own Twilio and we send from our servers billed to your account — best for international or high volume.